Configure Order Reject Actions In Boniii Settings
1. Introduction
You will learn how to adjust settings and manage orders effectively to handle rejections.
2. Click Settings Menu
Click the Settings menu to access configuration options for your Boniii account.
3. Select Order Setting
Select the Order Setting option to modify order-related preferences and actions.
4. Enable Store Closure
Click to enable the option that asks to close the store when rejecting an order, ensuring proper
handling of store availability.
5. Enable Product Status Change
Click to enable the option that asks to change product status actions when an order is rejected, helping
keep inventory accurate.
6. Save Settings Changes
Click the Save button to apply the changes made to order reject action settings.
7. Open Orders Dropdown Menu
Click the Orders dropdown menu to see current orders and order history menu
8. Select Current Orders
Click Current Orders to view all ongoing orders that require your attention.
9. Open Order Details
Click View Order Detail to examine the specifics of a selected current order.
10. Select Cancelled Status
Click Cancelled to mark the order as rejected or cancelled in the system.
11. Confirm Cancellation
Click Yes to confirm the cancellation of the selected order.
12. Select Store Closed Status
Click Store is closed to indicate that the store is not accepting orders due to closure.
13. Open Date & Time Picker
Click Choose Date & Time to set the schedule related to the store closure.
14. Select Reschedule Date
Click Reschedule Date to choose a new date for reopening or order rescheduling.
15. Pick Specific Date and Time
Click here to select the specific date and time for the reschedule.
16. Save Reschedule Settings
Click Save to apply the new reschedule date and time settings.
17. Review Store Closed Status
Check whether your store is currently closed and unavailable for customers to place new orders.
18. View Order Details
Click View Order Detail to check the specifics of an order affected by store closure.
19. Select Cancelled Status
Click Cancelled to mark the order as cancelled
20. Confirm Cancellation
Click Yes to confirm the cancellation of the order.
21. Select Item Not Available
Click Item is not available to update the product status reflecting unavailability.
22. Open Date & Time Picker
Click Choose Date & Time to continue with the product status update process.
23. Select Reschedule Date
Click Reschedule Date to set a new date for product availability or order fulfillment.
24. Choose Date and Time
Click here to pick the specific date and time for rescheduling.
25. Save Reschedule Changes
Click Save to apply the reschedule date and time for the product or order.
26. Access Master Data
Click Master Data to manage core product and inventory information.
27. Open Products Section
Click Products to view and manage the product catalog within Boniii.
28. Open Product Search
Click Search Products to find specific items in the product catalog.
29. Review Unplished Product
Check products that are saved but not yet visible to customers. Publish them to make them available on
your store.
You have successfully configured order reject actions in Boniii, including prompts for store closure and
product status updates. This setup ensures efficient handling of rejected orders and accurate inventory
management.
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